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Archive for November, 2009

Let me start by saying I am not an angry guy or a pain in the rump customer. While I can get frustrated, I do not go off on people who do not offer good customer service nor do I ask to speak to the manager but today pushed my limits.

After being a Direct TV customer for 5 years, I wish I knew then what I know now and never gave them my business or any of my money.

Last Febuary, we were having some problems with the Tivo so Jenni touched base with them. They said that our unit was old and they would just send us a DVR to replace it and all we had to do was cover the shipping. Sounded good.

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